Warranty Limitation

Impact Wheels provides a limited warranty of one year from the original date of purchase, to the original purchaser, that products will be free of structural, manufacturing, or material defects, if used under normal and intended use. Impact Wheels’ sole and exclusive obligation under this warranty, at their discretion, will be to repair, refinish, replace, or discount the replacement wheels cost within one year of purchase. Such repair and replacement shall not include costs associated with the installation or removal of the product, or any shipping costs. The warranty also covers cosmetic defects such as the peeling and separation due to bad adhesion of the chrome or paint from the wheel as a manufacture defect, provided that the wheel has been maintained in a proper manner, including the use of non-acidic or other abrasive detergents that do not harm in any way the chrome or painted finish.

The warranty does not cover surface rust, pitting, or other cosmetic defects due to neglect or improper care. Candy painted finishes carry a 6 month warranty against fading. All warranty claims must first be discussed with the authorized dealer and not directly to Impact Wheels. It is understood and known by all customers and purchasers that imperfections are common in aftermarket wheels and can be exchanged at the customer’s expense. Impact Wheels will not issue refunds for discontinued/blemished wheels and are not covered under this warranty. Wheel repair, refinishing, or replacements are the only remedies offered under this policy and only under the discretion of Impact Wheels. Impact Wheels has up to 90 days to repair or replace a wheel from the day the warranty if approved. Anything that is not expressly stated or implied, will not be considered a warranty for an and all Impact Wheels products.

Exclusions: The Wheel Warranty is Voided if

1. The product is damaged in transit or misuse, installation/rotation, accident/negligence, repaired/altered, or has been modified by anyone other than Impact Wheels.
2. Products that have been subject to corrosion of the finish due to neglect, caused by cleaning chemicals, harsh car washes, adverse weather conditions, impact and/or improper cleaning product care. Aftermarket wheel finishes are not the same as OEM (original equipment manufacturer) wheel finishes, and as such may wear differently.
3. Any wheels with road hazard marks, curb damage, accidents, physical impact or chemical damages will void the warranty. The purchaser assumes full responsibility and liability for any and all damages from all road hazards, impact of any kind, accidents, and any ensuing damage to the wheels, vehicle, and passengers.
4.  Impact Wheels brand of wheels are not intended for off-road or racing applications. Any such use will void the warranty and liability. 
5.  Warranty is voided if the wheel has been repaired or altered in any way.

Return Merchandise Authorization

Impact Wheels assumes no responsibility for any costs to the consumer associated with any diagnosis, removal and installation labor, loss of vehicle use, loss of time, inconvenience, freight damage, or other consequential expense, in the process of returning a wheel for warranty claim. All returns, regardless of the reason, must be packaged and protected properly to ensure no additional damage happens during shipping. Extra packaging, double boxing, additional protection, etc, is recommended and must be installed correctly. If damage occurs due to neglect in packaging, i.e., box burn, shipping damage, etc, regardless of the reason for return, it automatically voids the warranty and RMA, and no credit will be issued. In such cases, the customer is responsible for all shipping costs to return the damaged product within 30 days of inspection, or it will be considered forfeited and discarded. Impact Wheels is not responsible for any returned merchandise that has not been reclaimed after 30 days.

The customer is responsible for all freight charges (including import duties if applicable) on all returned merchandise for any warranty claim. Items will be accepted only with a RMA # issued by Impact Wheels to the original place of purchase. The issuance of an RMA # does not constitute the acceptance of a warranty claim, as all merchandise received is subject to inspection and evaluation for warranty consideration. The RMA # must be clearly noted on the outside of the box, in order to ensure the product will be received and inspected. If the box does not have the RMA # shown, the return will be refused and returned to sender.

Care Instructions

When washing aftermarket wheels, it is strongly recommended to use mild soap and water only. You may also use a very mild wax to help keep debris from sticking to the wheels, and make cleaning easier. Harsh cleaning chemicals, abrasive products, car washes will cause wheels to dry out, crack, spot, discolor, peeling, or other finish issues. Wheels that are continuously exposed to moisture or other elements may develop surface rust or other issues. Surface rust can be prevented by proper care. Wheel corrosion may also be the result of prolonged contact with road salts, brake dust, harsh weather elements which create salt in the air, and the appearance of such corrosion constitutes neglect under the provisions of this warranty.

Fitment/Installation

Impact Wheels does not guarantee fitment. All products need to be fitted correctly onto a vehicle, with reference to correct load rating on both wheel and tire. It is the responsibility of the purchaser and installer to test fit wheels, check fender, suspension, and brake clearances BEFORE mounting tires on wheels. Wheels that have been mounted with tires will not be accepted for return. Wheels must be mounted with proper mounting equipment designed for aluminum wheels, in accordance with industry-standard mounting and balancing procedures. 

Aftermarket wheels are not vehicle specific, so you may need to add additional parts in order for the wheels to work without issues. Correct lug nuts, bolt lugs, studs, valve stems, balancing weights, spacers, and adherence to proper torque specifications are the installer’s responsibilities. Impact Wheels will not be held liable for any damages or injury arising from the installation of any aftermarket wheels and tires. 

• All special ordered items or special drilled sales are final, no exceptions.
• Installation of an aftermarket wheel may require some modifications to the vehicle, which Impact Wheels is not responsible for.
• User must return to installer before 100 miles of wheel purchase use to check nuts for proper torque.
• To avoid the possible risk of injury or death, wheel and tire must meet or exceed proper vehicle load rating.